If you need service and you have not yet received your Welcome Kit with your membership card and membership number, you can contact our call centre at 1-888-727-7478 and they will be able to assist you by looking up your membership using the phone number you provided when enrolling.

If you are wanting to set up your Venngo membership, you will need your membership ID. To obtain this number, you can contact our call centre at 1-888-727-7478 and they will be able to provide you with the membership ID.

Unfortunately, the coupons that you receive with your membership for a discounted Oil Change and Car Washes are only available through the Welcome Kit. You will receive these when the postal service interruption ends and normal mailing resumes.